Shipping policy

Where we ship

We currently ship within the contiguous United States only.
We do not ship to P.O. Boxes, APO/FPO/DPO addresses, Alaska, Hawaii, or U.S. territories.
All orders ship from our facility in Texas.

We ship Monday through Wednesday to protect product freshness.
Order cut‑off: 12:00 p.m. Central Time on shipping days. Orders placed after the cut‑off (or on Thu–Sun/holidays) ship on the next available shipping day.
During extreme heat or carrier disruptions, we may hold your order and notify you to ensure safe delivery.

Products are packed in insulated boxes with gel packs and/or dry ice to arrive frozen or properly chilled. Our packaging is designed to maintain temperature for up to 96 hours, depending on conditions.
Upon delivery, refrigerate or freeze immediately. Partially thawed items that are still cold to the touch can be refrigerated or re‑frozen safely.
Do not handle dry ice with bare hands; allow it to dissipate in a well‑ventilated area.

UPS is our primary carrier (we may occasionally use FedEx at our discretion).
At checkout you’ll see live rates for eligible UPS services for your address, typically including:
- UPS® Ground (1–4 business days by zone)
- UPS® 3 Day Select®
- UPS® 2nd Day Air®
- UPS® Next Day Air Saver®
To protect the cold chain, certain destinations may only be offered expedited services. We show only the options that meet our transit‑time standards.

Shipping rates are calculated at checkout in real time based on destination and weight/box count.
Large orders may ship in multiple boxes; you’ll receive separate tracking numbers.
A modest per‑box cold‑pack/handling fee may apply to help cover insulated packaging and ice/dry ice.

You’ll receive a shipping confirmation with tracking once your order leaves our facility.
Signature not required by default to avoid delays; drivers may leave packages at the door. If you require Signature Required, contact us before your order ships (additional carrier fees may apply).
Once a package is marked delivered by the carrier, risk of loss passes to the customer. Please plan to retrieve promptly to prevent temperature abuse.

Please enter a complete and accurate shipping address at checkout. We’re not responsible for delays or spoilage due to incorrect/insufficient addresses.
Address changes after shipment aren’t guaranteed; carrier rerouting fees may apply.

If your order arrives damaged or warm, contact us within 24 hours of the delivery scan with your order number, a description, and photos of the box, label, packing, and product.
We’ll investigate with the carrier and, at our discretion, replace or refund the affected items. We cannot accept returns of perishable goods.

Due to the perishable nature of our products, all sales are final. Please review our Refund/Returns Policy for details.

Email: info@yolo8meats.com
Phone: 346 3874602
We’re happy to help before you order if you have delivery timing questions for your location.